Minibus-Athens offers a reliable metered taxi service in Greece- Athens to/from the Athens Airport, Port of Piraeus, Rafina, Lavrio, Train Stations, Hotels or any other place around Greece through a fleet of modern, air conditioned cars equipped with state-of-the-art GPS based communication technology.
Q. I am not able to login!
Send mail to [email protected]
Q. I am a registered user and have forgotten my password!
If you are a registered user, please enter your correct login id i.e. your registered “Mobile Number” and “Password”. If you have forgotten your password, please click on “Forget password” link next to log in window on home page. Enter your user id (i.e. your mobile number) then click on “SMS me the password” button. We will send your password via SMS & email.
Q. Do I need to register at your website to avail the Minivan-Taxi service?
No, you don’t need to register on our website.
Q. In which cities is the Meru Service currently available?
Everywhere in Greece
Q. Can I cancel a booking made?
Our system of handling bookings is automated and once your journey is confirmed by our Customer Service Center, our Minibus or Taxi is assigned to report to you. We do understand that sometimes, plans change and you may need to cancel a booking. Please tell us as soon as you reasonably can – that you would like to cancel a booking so that we can avoid a Minivan-Taxi reporting to you, when you don’t need it.
Q. What do I do if I have left something behind in a Minivan or in a Taxi?
Please call at 0030 694 768 14 08 and give us the details, date and time of travel (all this information is there on your printed fare receipt / e-receipt) and we will help you track down your missing item. Also you can fill this form https://www.minibus-athens.com/lost-found-minibus-services
Q. Can I pay using a debit or a credit card?
Yes, you can pay the fare charges by your debit or credit card as well. We accept all VISA, Master Card & AMEX for payment.
Q. Will I get a printed receipt for the amount paid?
Always. please insist on it.
Q. How do I pay after the completion of my trip?
You can pay us in cash or by debit/credit card (VISA/Master Card/ AMEX) as per the fare on the meter with extras if any (for waiting or night surcharge) and a receipt / e-receipt for the same will be given to you.
Q. Do I have to pay toll charge when I travel through Minivan-Taxi services?
Yes, you will be paying ‘Toll charge’- at the actual,, when you are crossing the toll post while travelling through Minivan services. However, in case you have booked a Taxi services is crossing the toll post while coming to pick you up, then you need not pay the toll charges..
Q. Will I be charged for waiting time also?
The charge for waiting time while the meter is flagged on is as prescribed by the Department of Transport of the respective cities. In case of the city of Athens the waiting charges are self regulated and not prescribed by any authority..
Q. What is the fare that I will be charged?
The fares for our taxi-minivan services are those prescribed by the Regional Transport Authority / State Transport Authority for metered radio taxis in the cities of Greece. In the city of Athens the fares are self regulated and not prescribed by any authority. These include fares for distance travelled, waiting charges, if any and a night surcharge as applicable in your city if you are availing the service during the night time between 12-midnight and 5 a.m.
Q. Is there a charge for booking on the phone / web?
No there is not extra charge.
Q. Can I call a Minivan services on the road?
Of course, and if the Minivan service is not occupied or travelling to another assigned pick up, the driver will be more than happy to get you on board. If the Taxi Top is glowing red, it means the cab is engaged. If it is white, he is available and ready to serve you.
Q. How do I book a Minivan service?
You can book a Minivan service either through Phone or Website. • To book through phone please call 0030 694 768 14 08 • To book a Minivan service through the website, visit our page: https://www.minibus-athens.com/book-online-with-minibus-athens
Q. What are the timings for the Taxi Service?
Taxi Services are available round the clock.